Sessions I and II:
1) Please divide into teams of two, and take turns asking the first question mentioned by the article: "Can you describe your Most Significant Accomplishment (MSA)?" Use the following SMARTe questions below to help guide the person you are interviewing:
Specific task: Can you please describe the task, challenge, project, or problem?
Measurable: What actually changed, or can you measure your performance somehow?
Action: What did you actually do and what was your specific role?
Result: What was the actual result achieved and/or what was the deliverable?
Timeframe: When did this take place and how long did it take?
environment: What was the environment like in terms of pace, resources, level of sophistication, the people involved, and your manager?
2) Imagine the following scenario: you or the people you are managing cannot meet an important deadline. Please describe how you would handle your potentially angry boss or customers? Do you have a previous experience dealing with a similar situation? Describe how a similar plan of action helped save the day, or if you never had the experience, describe how you would face failure?